Frequently Asked Questions
Everything you need to know about shopping at CURIO.
What is the shipping policy for CURIO at Faena Bazaar?
We offer worldwide shipping. Domestic orders within the United States are typically processed within 1-2 business days, while international delivery times vary by destination and customs processing.
What is your return policy for designer items?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain high-end designer pieces and sale items may be marked as final sale.
Are the products sold online the same as those in the Miami boutique?
Yes, our online store features a curated selection of the unique designer apparel, accessories, and lifestyle pieces available at our flagship location in the Faena Bazaar.
How do I know if an item is authentic?
Authenticity is guaranteed. CURIO works directly with established luxury designers and authorized distributors to ensure every piece in our collection is 100% authentic.
Can I pick up my online order in-store?
Yes, we offer a 'Pick Up In-Store' option at checkout for customers who wish to collect their purchases directly from our Miami Beach boutique.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.